The only drawback is that I have been bearing all of this without a coat.
I put my winter jacket in my bag at Pearson. My bag never arrived in Geneva. I suspect it is still in Frankfurt, where I missed my connection and had to catch a plane four hours later.
I received some compensation at the airport, but it was only enough to buy a sweater and shirt and to pay for some of a new pair of jeans. I also bought a scarf and hat. I've avoided buying another jacket, because in the first place I feel that I can bare it in a blazer and, in the second, I really don't need to buy another winter coat. But three days have passed and I am starting to get worried. It's only made worse by the fact that one is given just a phone number with a tracking number that indicates whether the bg is found. There is no other news.
I think there's a lesson for airlines in this. We remember our losses much more starkly than we remember our gains. I've had a great string of positive experiences with Air Canada recently, e.g. the upgrade to business class I have received on my last four flights. But this is quickly forgotten when their partners cannot adequately handle the transfer of bags. The worry I feel about having to replace clothes and a suitcase that I quite like far outweigh the positive affect of upgrades.
In the meantime, I am enjoying Geneva, if not the cold.
posted by email
1 comment:
Peter:
Next time you travel and you don't want the airline to lose your luggage, consider this:
http://bakadesuyo.com/how-to-guarantee-your-luggage-wont-be-lost-or
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