When you make me pay for the internet in the SFO lounge, I feel like you don't value me as a customer. When you try to get me to pay for it in SAN where there's free internet throughout the airport it makes me think you think I am stupid. Please stop being soulless schmucks. Ok, thanks.
i have over 100,000 miles with united, but always opt for other airlines when i can (except, of course, us air or now aer lingus). in addition to being schmucks, the flight attendants are rude.
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